Repair Shop Software That Works As Hard As You Do
The complete platform for modern repair businesses. Manage tickets, serve customers online, track inventory, and collect payments — all in one place.
No credit card required · 14-day free trial · Cancel anytime
Trusted by repair shops across the country
500+
Repair Shops
50K+
Tickets Managed Monthly
4.9★
Average Rating
Everything your shop needs, nothing you don't
RepairPro combines the tools every repair business needs into one streamlined platform — no integrations required.
Repair Ticket Management
Create, assign, and track every repair from intake to pickup. Custom statuses, tech assignment, and automated customer updates built in.
Customer Self-Service Portal
Customers check repair status, approve estimates, and pay invoices online — without calling your shop. Branded to your business.
Parts & Inventory Control
Real-time stock tracking, low-stock alerts, and automatic part deduction when items are used on tickets. Never get caught without a part.
Integrated Payments
Accept Stripe payments online or in-person. Send professional invoices, collect deposits, and get paid faster — all in one place.
Multi-Location Management
Run multiple shop locations from one account. Location-specific staff, tickets, scheduling, and reporting — all under one roof.
Reports & Analytics
Revenue trends, technician performance, ticket volume, and customer insights. The data you need to make smart business decisions.
Repair Tickets
Open
24
In Progress
12
Ready
7
Revenue MTD
$8.4k
iPhone 15 Pro — Screen
Alex T.
MacBook Air M2 — Battery
Sam K.
Samsung S24 — Charging
Alex T.
iPad Pro — Water Damage
Jordan M.
Nintendo Switch — Joy-Con
Sam K.
The repair workflow built for real shops
From the moment a customer walks in to the moment they pick up their device, RepairPro keeps everything organized and everyone informed.
- Custom ticket statuses that match your workflow
- Assign tickets to specific technicians
- Automated SMS and email status updates
- Device catalog with pre-filled repair types
- Searchable ticket history and customer timeline
Give customers the transparency they expect
Stop fielding “is my phone ready yet?” calls. The branded customer portal lets customers check status, approve estimates, and pay invoices 24/7.
- Branded portal at your own subdomain
- Real-time repair status and progress updates
- Online estimate approval with one click
- Secure invoice payment via Stripe
- Complete device history for returning customers
Acme Repair
Customer Portal
RPR-0042
iPhone 15 Pro
Cracked screen replacement
Technician
Alex T.
Est. Ready
Today by 4pm
Estimate Ready for Approval
Screen replacement — $189.00
Why repair shops choose RepairPro
Up and running in 30 minutes
Import your existing customers, set up your team, and take your first ticket on day one.
Your data is always yours
Full data export at any time, no lock-in. We earn your business every month.
Save 5+ hours every week
Automated notifications and the customer portal eliminate most of your inbound calls.
How it works
From intake to payment in three simple steps.
Create a Ticket
Log the device, describe the issue, and capture customer details in seconds. Assign it to a technician and set a target completion date.
Manage the Repair
Track progress through custom statuses. Automatically notify customers at key milestones. Order parts, track time, and collaborate with your team.
Close & Collect
Send a professional invoice, accept online or in-person payment, and mark the ticket complete. Request a review with one click.
Loved by repair shops
Don't just take our word for it.
“RepairPro completely transformed how we manage repairs. Customers love the portal — they can check status without calling us. Saves us hours every week.”
Sarah M.
Owner, iPhone Repair Plus
“We run 3 locations and RepairPro keeps everything organized under one dashboard. The multi-location support alone is worth the price.”
Marcus T.
Operations Manager, TechFix Centers
“Onboarding took 30 minutes. By end of the first day our entire workflow was in RepairPro. The ROI was immediate and obvious.”
James K.
Founder, Precision Electronics
Simple, transparent pricing
One price. All features. No hidden fees.
Basic
Perfect for single-location shops just getting started.
Start Free Trial- 1 location
- Up to 2 staff accounts
- Unlimited tickets
- Customer portal
- Email notifications
- Basic reports
Pro
Everything you need to run a growing repair business.
Start Free Trial- Up to 5 locations
- Unlimited staff accounts
- Unlimited tickets
- Customer portal with custom branding
- SMS + email notifications
- Advanced reports & analytics
- Stripe payment integration
- Custom ticket prefix
Enterprise
For large operations that need dedicated support and custom setup.
Contact Sales- Unlimited locations
- Unlimited staff accounts
- Everything in Pro
- Custom domain
- Dedicated onboarding
- SLA support
- Priority feature requests
- Volume pricing
All plans include a 14-day free trial. No credit card required to start.
Compare plans in detail
Every feature, side by side. No surprises.
| Feature | Basic $49/mo | Pro $99/mo Popular | Enterprise Custom |
|---|---|---|---|
| Account | |||
| Locations | 1 | Up to 5 | Unlimited |
| Staff accounts | Up to 2 | Unlimited | Unlimited |
| Repair tickets | Unlimited | Unlimited | Unlimited |
| Customers | Unlimited | Unlimited | Unlimited |
| Core Features | |||
| Repair ticket management | |||
| Customer management (CRM) | |||
| Parts & inventory | |||
| Estimate & invoicing | |||
| Stripe payment collection | |||
| Basic reports | |||
| Customer Portal | |||
| Customer self-service portal | |||
| Real-time ticket tracking | |||
| Online estimate approval | |||
| Online invoice payment | |||
| Custom logo & branding | |||
| Custom domain | |||
| Operations | |||
| Multi-location management | |||
| Appointment scheduling | |||
| Equipment & maintenance tracking | |||
| Advanced reports & analytics | |||
| Labor templates | |||
| Repair procedure templates | |||
| Notifications | |||
| Automated email notifications | |||
| SMS notifications (Twilio) | |||
| Webhooks / integrations | |||
| Security & Support | |||
| Two-factor authentication (2FA) | |||
| AES-256 secret encryption | |||
| API access | |||
| Dedicated onboarding | |||
| SLA support | |||
| Priority feature requests | |||
| Start Free Trial | Start Free Trial | Contact Sales | |
RepairPro vs the alternatives
We built RepairPro because the existing tools were either too complex, too expensive, or missing features repair shops actually need.
| Feature | RepairPro ★ Our pick | RepairDesk | RepairShopr | Fixably |
|---|---|---|---|---|
| Starting price (monthly) | $49 | $75 | $79 | $99 |
| Free trial length | 30 days | 14 days | 14 days | 14 days |
| No credit card to start | ||||
| Customer self-service portal | Partial | |||
| Online estimate approval | Partial | |||
| Stripe / card payments | ||||
| No platform transaction fee | ||||
| Parts & inventory | ||||
| Equipment maintenance tracking | Partial | |||
| Multi-location support | ||||
| Appointment scheduling | ||||
| SMS notifications | ||||
| Two-factor authentication | ||||
| Custom portal branding | ||||
| Custom domain | Partial | |||
| API / webhooks | Partial | |||
| Typical setup time | ~30 min | ~2–3 hrs | ~3–4 hrs | ~2–3 hrs |
Comparison based on publicly available information as of March 2026. Features and pricing may vary — verify with each vendor.
Try RepairPro free for 30 days
The longest free trial in the industry. No credit card, no commitment — just a better way to run your shop.
Start Free TrialReady to streamline your repair shop?
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